Consumer Protection

CCA’s expert lemon law attorneys are often asked, “Should I arbitrate my lemon law claim instead of hiring a lawyer?” While California’s lemon law arbitration system claims certain advantages to consumers, the system suffers from numerous serious disadvantages, which make it perilous to the unsuspecting and unprepared consumer. For example, a recent study by the non-profit organization Public Citizen found a stunning bias against consumers in consumer arbitration.